Need benefit help?
Contact TouchCare
Your Personal Health Care Concierge
Call: 1-866-486-8242
Email: assist@touchcare.com
Website:
TouchCare assists with...
- Benefit education
- Enrollment assistance for new employees, life events, and open enrollment
- Finding an in-network provider
- Claims and billing issues or questions
- Price comparisons for certain procedures (i.e. x-ray)
- Locating lower cost prescription medications
- And more
- Premium medical
- Basic medical
- HDHP
- Premium dental
- Basic dental
- Health Care FSA
- Limited Purpose FSA
- Dependent Care FSA
New plan year begins on July 1
August 13, 2025
New August 12 - Wellness Plan Updates for FY26 - Beginning with this plan year (July 1, 2025 - June 30, 2026) we will no longer have the run-out reporting period until September 30, 2026. Read this article for more information!
The ins-and-outs of a qualifying life event
August 12, 2025
Qualifying life events allow employees to make changes to their medical, dental, and vision coverage. However, there are very strict definitions of a qualifying life event along with tight deadlines to report these events and requests changes to your coverage. This article breaks down what a qualifying life event is, the timelines to request an update, and other items outside of medical, dental, and vision coverage to consider.
August 12, 2025
All of our FY26 required plan documents can be found on our main benefits webpage for easy access. If you have any questions on these documents, please reach out to ua-benefits@alaska.edu or (907) 450-8242 to discuss.